Rescue Property Solutions

We Buy Any Property Fast

Privacy Policy

1. Introduction

Rescue Property Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://rescuepropertysolutions.co.uk, make an enquiry, or engage with our property investment services.

We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or submitting your details, you agree to the practices described in this policy.

2. Who We Are

Company name: Rescue Property Solutions
Registered office: Fairmile NR14 8LF
Company number: 15997009
Email: sell@rescuepropertysolutions.co.uk

We act as the data controller for the personal data we collect.

3. What Data We Collect

We may collect and process the following types of personal data:

A. Information you provide directly

  • Full name
  • Email address
  • Telephone number
  • Property address or investment details
  • Financial information (only if relevant to a property transaction)
  • Any other information you choose to share in forms, emails or calls

B. Information collected automatically

  • IP address and browser type
  • Device information
  • Pages visited, time spent on site, and referral source
  • Cookies and analytics data (see section 8)

C. Information from third parties

  • Data from estate agents, mortgage brokers, or introducers (where you’ve given consent or where lawful)
  • Publicly available data from Companies House, Land Registry or similar sources

4. How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries and provide requested services
  • To assess and discuss property investment opportunities
  • To send updates or marketing communications you’ve opted in to receive
  • To manage contracts and transactions
  • To comply with legal or regulatory obligations (such as anti-money laundering checks)
  • To improve our website and customer experience

5. Lawful Basis for Processing

We rely on one or more of the following lawful bases under UK GDPR:

  • Consent: when you voluntarily provide information or subscribe to updates
  • Contractual necessity: when processing is required to enter into or perform a contract
  • Legal obligation: where we are required to meet regulatory or tax obligations
  • Legitimate interests: to operate and grow our business, provided your rights are not overridden

6. Sharing Your Data

We may share your data with trusted third parties only when necessary, including:

  • Professional advisers such as solicitors, accountants, and mortgage brokers
  • Technology and analytics providers (for website hosting, CRM, and email delivery)
  • Regulatory authorities where required by law

We do not sell, rent, or trade your personal information.

All partners and suppliers are required to comply with data protection laws and safeguard your data.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined above, including:

  • 7 years for contractual or transactional records (for legal and tax purposes)
  • Shorter periods for enquiries or marketing data unless you request otherwise

After this period, your personal data will be securely deleted or anonymised.

8. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and analyse usage.
Cookies help us:

  • Remember your preferences
  • Measure website performance and visitor numbers
  • Track conversions and advertising effectiveness

You can manage or disable cookies in your browser settings. For more detail, see our separate Cookie Policy.

9. Your Rights

Under data protection law, you have the following rights:

  • To access your personal data
  • To correct inaccurate or incomplete data
  • To request erasure (“the right to be forgotten”)
  • To restrict or object to processing
  • To request data portability
  • To withdraw consent at any time (for marketing communications)

To exercise these rights, please contact us at [insert contact email].

10. Data Security

We take data security seriously and implement appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss of your data.
These include secure hosting, encrypted connections (SSL), and restricted staff access to sensitive information.

11. International Transfers

We generally store and process your data within the UK.
If data is transferred outside the UK (for example, through cloud-based systems), we ensure appropriate safeguards are in place, such as the UK adequacy regulations or standard contractual clauses.

12. Marketing Communications

If you opt in to receive updates, we may send you information about our property investment opportunities, news or insights.
You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, security, or privacy practices of such sites. Please read their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website with the “Last updated” date clearly shown.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Data Protection Officer
Rescue Property Solutions
Email: sell@rescuepropertysolutions.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.